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Account & VIP Points

Learn about our VIP program and how to solve account issues

I Can’t Log in to My Account

Having trouble logging in to view your orders, access VIP points, or make a purchase? Don’t worry, we’ve got you covered! This guide will walk you through the steps to regain access to your account. If you’re unable to log in, your first step is to r

What's The VIP Program?

When you have an ILGM store account, you will be enrolled into our VIP program. ILGM’s VIP loyalty program is a rewards system designed to make earning points and enjoying exclusive benefits effortless. You’ll automatically collect points with every

How to Use VIP points

To use VIP points, make sure you have an account on the ILGM store. You can create an account from the top menu. Once you signed up for a VIP account and you've collected points, follow these steps to turn your points into rewards:. Elevate Your Harv

VIP Discount Code Not Working

If your VIP coupon isn’t working, don’t worry—we can help! This guide will walk you through a few quick checks to get your discount applied successfully. Your VIP discount code may not work if your order doesn’t meet the minimum purchase requirement.