VIP Discount Code Not WorkingUpdated 2 months ago

If your VIP coupon isn’t working, don’t worry—we can help! This guide will walk you through a few quick checks to get your discount applied successfully.

How to Check if Your VIP Code is Correct

1. Double-check the code: Make sure you’re entering the code exactly as it appears. It can be easy to mix up similar-looking characters, like zero (0) and a capital O (O).
2. Copy and paste the code: To avoid typos, copy the code directly from your VIP account and paste it into the discount field at checkout.
3. Use one code: Only one discount code can be used per order.

Minimum Order Requirements for VIP Voucher

Your VIP discount code may not work if your order doesn’t meet the minimum purchase requirement. Each voucher has a specific minimum order value.

You can always check how many VIP points you have, and the minimum order value by logging into your personal VIP account.

Still Having Trouble?

If you’ve followed these steps and your code still isn’t working, our Customer Success Team is happy to help! Reach out and we’ll assist you in applying your VIP discount.

Thank you for being a valued member of our VIP community.

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