FAQs
Frequently Asked Questions answered
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Ordering
Ordering cannabis seeds from ILGM
Paying
Learn about our payment options, secure handling, and discount coupons
Shipping
Find out about our guaranteed arrival, discreet packaging, tracking, and more
Account & VIP Points
Learn about our VIP program and how to solve account issues
Plant Care
Learn how to sprout your seeds and when you qualify for our germination warranty
Guarantees & Policies
ILGM's guarantees and policies
Other Questions
Wholesale, partners, and other questions
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- Contact usSend us an email and we'll get back to you within 12 to 24 hours. If you want a faster answer, most questions can be found in our Help Center. You can also use our Chat integration to guarantee the fastest solution.
- Chat with usChat with one of our agents. Our support team is based in Amsterdam so unfortunately we aren't available during American office hours. We will get back to you asap!