How Do I Return a Product?Updated 3 months ago
We’re here to make returns as smooth as possible! If you need to return an unopened product, be sure to keep it sealed, as we cannot accept opened items.
Steps to Return a Product
- Contact our friendly Customer Success Team through the support page to initiate your return or ask any questions.
- For returns under our germination guarantee, please include:
- Your order number.
- The strain you’re returning.
This helps our warehouse team process your return quickly.
For more details, check out our full return policy.
If you need assistance, our team is always here to help.
Not satisfied? We’ll make it right—let’s get that return sorted 💚